Privacy Policy

At Arossence.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you visit our website or make a purchase.

1. Information We Collect:

  • Personal Information: When you visit our website or make a purchase, we may collect personal information such as your company name, first name, last name, address, email address, and phone number for the purpose of delivering the teas to you.
  • Email Marketing: With your consent, we may also collect your email address for the purpose of sending newsletters, informing you about your orders, and providing updates about our products and services.

2. Use of Information:

  • Order Fulfillment: We use the personal information you provide to process your orders, communicate with you about your purchases, and deliver the products to you.
  • Email Marketing: With your consent, we may use your email address to send you promotional materials, newsletters, and updates about our products and services.

3. Disclosure of Information:

  • Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in delivering the teas to you, such as shipping companies and logistics partners.
  • Legal Compliance: We may disclose your personal information when required by law or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

4. Cookies and Tracking Technologies:

  • Google Analytics: We use Google Analytics to analyze website traffic and improve our website. Google Analytics may collect certain information through cookies to provide us with insights into website usage.
  • Facebook Cookies: We use Facebook cookies to track the effectiveness of our advertising campaigns and to provide you with personalized advertising based on your browsing behavior.
  • Hotjar Cookie: We use Hotjar to analyze user behavior on our website and improve the user experience. Hotjar may collect information such as mouse movements, clicks, and scrolling activity through cookies.

5. Your Choices:

  • Opt-Out: You can opt-out of certain tracking technologies by adjusting your browser settings or by following the opt-out instructions provided by the third-party services we use.
  • Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

6. Data Security:

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

7. Changes to this Privacy Policy:

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

8. Contact Us:

If you have any questions or concerns about our Privacy Policy or our use of your personal information, please contact us at care@arossence.com.